FAQ: Adventure Chef Collection
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

When will I get my set?

Our goal is to deliver the first production batch Adventure sets in early November 2019 and we’re doing everything we can to meet that deadline. Unlike many crowdfunding projects, we have already invested in production tooling so the timeline to delivery is drastically shortened and many of the unknowns are already behind us. It’s worth noting here that the sooner you order your set, the sooner it will be shipped to you. Orders will be fulfilled first come, first served.

Last updated: September 20, 2019 09:39

What kind of steel is used for the blades?

The Chef’s knife and Fillet knife is crafted from 1.4116 German steel. The Camp Utensil and Peeler & Parer is made from 3Cr13MoV stainless steel. The Chef’s knife and the Fillet knife both are sharpened to a 15° angle.

Last updated: September 20, 2019 09:39

Does the blade lock in place?

The Chef, Fillet and Peeler blades have a Liner Lock mechanism to ensure that the blade stays fixed in place while in use.

Last updated: September 20, 2019 09:41

How do you engage/disengage the locking mechanism?

To release the Liner-Lock mechanism, use your thumb to gently push aside the liner located inside the handle slot, to allow the blade to fold. The blade will fold easily when disengaged, FOR SAFETY, DO NOT FORCE THE BLADE.

Last updated: September 20, 2019 09:41

Where are the products designed and manufactured?

The products are designed in Ojai, CA and manufactured in China. The knives are produced by one of the leading folding knife manufacturers in the region.

Last updated: September 20, 2019 09:41

Do I need to pay any special attention to the hinge on my knives to keep it in good condition?

The pivot screw on our folding knives should be kept free from built up dirt and debris. Occasionally add a few drops of mineral oil to the pivot area as needed to ensure smooth operation.

Last updated: September 20, 2019 09:43

What is the best way to sharpen the blades?

The best way to sharpen the blades is to use a fine grit honing steel to align the edge. If the edge needs extra maintenance and needs to be sharpened, we recommend our 400/1000 water stone. You may get the knives professionally sharpened as well.

Last updated: September 20, 2019 09:43

Do these knives come with the lifetime sharpening program?

Absolutely! Go to the Messermeister.com website and look for the Knife Sharpening Program in the footer.

Last updated: September 20, 2019 09:46

How do I clean my knives? Are the knives and tools dishwasher safe? Will an abrasive sponge scratch the blade or wood?

We recommend cleaning the knives and tools by hand using soap and water. Wipe each blade or tool head to remove any visible moisture. Don’t put them in the dishwasher.

Last updated: September 20, 2019 09:49

Are these knives waterproof/will they rust?

The blade steel in our Chef’s and Fillet knives was chosen for its cutting performance over stain resistance.  It is the same German steel used in our premium kitchen cutlery.  Like all quality blades these should be stored clean and dry to avoid corrosion.

Last updated: September 20, 2019 09:49

Can I refinish the Carbonized Maple handles if they get faded?

Carbonized Maple is a baked wood and is not stained. Baked wood is less porous and has a consistent color throughout. You may refinish the surface by sanding or buffing however the color will remain consistent throughout the entire piece because how the wood is manufactured.

Last updated: September 20, 2019 09:49

What is the cutting board manufactured from?

We made the cutting board from TPE (thermoplastic elastomer) so that it will not shrink or swell from water or heat. TPE is free of Bisphenol-A (BPA), PVC, Lead, Phthalates, Dioxins, and other notorious offenders. One of the benefits of this material is that it won’t harbor bacteria if cleaned properly.

Last updated: September 20, 2019 09:49

How do I clean the cutting board?

Clean the cutting board with soap and warm water. Air dry or remove any moisture with a soft cloth.

Last updated: September 20, 2019 09:49

Will the cutting board melt in the sun?

It will not melt in the sun. The board is cold/heat resistant from -4° to 248° Fahrenheit

Last updated: September 20, 2019 09:49

What is the case material made from?

The case material is made from 12 oz. waxed canvas

Last updated: September 20, 2019 09:49

Can I take these on a plane?

You can check the knives in your luggage, but you can’t take them on the plane in your personal bag or carry-on luggage.

Last updated: September 20, 2019 09:52

Can I order pieces individually?

For now the 3 piece and 6 piece sets are only available. After Kickstarter ends, we will determine if we will sell the pieces individually.

Last updated: September 20, 2019 09:52

Can I add additional items to my order/pledge?

You can add any item on the Kickstarter page to your order/pledge.

Last updated: September 20, 2019 09:52

How will my set be packaged?

The set will come packaged in a secure box with paper based inserts.

Last updated: September 20, 2019 09:52

What happens if you exceed your funding goal?

If our funding goal is exceeded, the additional funds will go to produce additional inventory to satisfy the demand.

Last updated: September 20, 2019 09:52

If I am outside the USA, what about any addition duties, etc?

The shipping option for international orders is FedEx International Economy. Our flat rate freight fee is only associated with the actual transit of the product(s). You (the backer) would be responsible for any applicable duty, fees, charges, etc. that your specific country may require for inbound goods.

Last updated: September 20, 2019 09:52

Will I be charged sales tax?

In most cases, yes. You will be charged sales tax in accordance with your state/country sales tax policies.

Last updated: September 20, 2019 09:52

What is your refund policy?

Please refer to our Refund Policy located on Messermeister.com in the footer of the website.

Last updated: September 20, 2019 09:56

Is there a warranty?

The Messermeister Knife for Life™ guarantee provides a lifetime warranty against material and manufacturing defects.

Last updated: September 20, 2019 09:56

Why hasn’t Kickstarter taken my shipping information?

Kickstarter does not require shipping information until the campaign has officially funded and ended. We’ll be sending you an email at the end of the campaign to collect this info.

Last updated: September 20, 2019 09:56

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: November 2019

All rewards will start shipping on November 18th, 2019.

Last Updated At: 10/15/19
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